- All sales are final. Keller Performance does not accept returns or exchanges for reasons other than a verified product defect or an error on our part.
- In the event of a product issue, the customer must notify Keller Performance immediately. Returns will only be considered after review and written authorization by Keller Performance. Unauthorized returns will not be accepted.
- Products authorized for return must be shipped back in original or equivalent protective packaging.
- Keller Performance reserves the right to inspect all returned products. Signs of wear, installation, or use do not automatically disqualify a return, provided the product issue is verified and authorization was granted in advance.
- The customer is responsible for all return shipping costs unless the return is due to a Keller Performance error.
- Original shipping charges are non-refundable.
- Special order merchandise and Performance ECU Software are strictly non-refundable.
- Keller Performance reserves the right to deny any return or refund request not complying with the above terms.